Frequently Asked Questions
What types of pet accessories do you offer?
Petcharged.com specializes in premium pet accessories, including luxurious stainless steel collars and innovative 2-way dog leashes. Our products are designed to combine durability with fashionable designs, ensuring both style and functionality for your pets.
How do I choose the right size for my pet's collar or leash?
To select the appropriate size for your pet's collar, measure the circumference of your pet's neck and refer to our sizing chart available on the product pages. For leashes, consider your pet's size and behavior to determine the best length and style for your needs.
What materials are used in your products?
Our products are crafted from high-quality materials, including premium stainless steel for collars, which offers durability and resistance to wear. The leashes are designed with innovative materials that ensure both strength and comfort for your pet.
Are your products safe for pets?
Yes, all of our products undergo rigorous testing to ensure they meet safety standards. We prioritize the comfort and safety of your pets by using non-toxic materials and designs that prevent injury during use.
How can I contact customer support?
Customer support can be reached through our contact page on the website. We provide multiple channels for communication, including email and a contact form, to assist you with any inquiries or concerns.
Do you offer international shipping?
Yes, we provide international shipping options. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more detailed information.
How can I stay updated on new products and promotions?
You can subscribe to our newsletter by providing your email address on our website. This will ensure you receive updates on new product launches, promotions, and exclusive offers directly to your inbox.
How long will my order take to arrive?
For information concerning our shipping times, please visit our shipping and handling page.